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This page sets out how datamakow handles your account, your data, and the rules that govern your access to our platform. Access to our services depends on local law and is available where local law permits.
datamakow operates under the principle that you should know exactly where you stand with your account at all times. Our policy covers how we collect information, how transaction records are stored, and what happens when you raise a question about your wallet activity. When you deposit via OVO, LinkAja, or Bank Transfer, a record of that transaction is created and held in your account history — you can review it after login without contacting support first. Eligibility to use our platform depends on your location and local law; we do not extend service to regions where access is not permitted. We update this policy when our practices change, and any revision is posted here before it takes effect. The current version of this policy is the one that applies to your account from the moment you log in. If you are unsure whether a recent change affects you, check the revision date at the top of this page or reach out through our support channel. We do not retroactively apply stricter terms to transactions that were already completed under an earlier version.
Transactions made via OVO are logged against your account wallet the moment they clear. The record shows the amount, date, and status — visible in your account dashboard after login.
LinkAja deposits follow the same logging standard. If a transfer shows pending longer than expected, the transaction ID in your dashboard is the reference to quote when you contact support.
Bank Transfer records include the source bank reference alongside the datamakow transaction ID. Both are stored in your account history and can be used to raise a query with our team.
Not every part of your experience on datamakow falls under this single policy document. Understanding the scope helps you know where to look when a question comes up.
This policy covers how your login credentials, account details, and session data are handled. It applies from the moment you create an account and continues for as long as your account remains active.
All deposit and withdrawal records processed through OVO, LinkAja, or Bank Transfer fall within this policy. Transaction logs are retained in your account and are accessible to you after login.
Game content, promotional displays, and lobby information are governed by separate content and platform terms. This legal policy does not override or duplicate those terms — it sits alongside them.
Payment processors, wallet providers, and any third-party service connected to your account operate under their own terms. datamakow is not responsible for decisions made by those providers under their own policies.
Your account gives you direct access to most of the records this policy covers. Log in and open the account section to see your transaction history, current account details, and any active flags on your profile. If a record looks incorrect — a deposit amount, a wallet reference, or a linked payment method — you can submit a correction request through the support channel and we will review it against the transaction log. Questions about how your data is used can be sent to our support team at any time; we aim to respond with a substantive answer rather than an automated reply. For requests to update personal details such as your registered email or phone number, follow the verification steps shown in the account settings page — the fields and required checks are listed there. If those steps do not resolve the issue, escalate through support with your account ID and the specific detail you need corrected.
Open your account dashboard after login to see a full transaction history. Each entry shows the payment method used — OVO, LinkAja, or Bank Transfer — along with the amount, date, and processing status.
If any account detail is wrong, use the account settings page to submit a correction. The fields and verification steps shown there are the ones we check against before approving a change.
Send policy or account questions directly to our support team. Include your account ID and the specific transaction or detail in question so we can locate the relevant record without delay.
For anything not resolved through self-service, our support channel is the escalation path. Provide the transaction ID from your dashboard as a reference when raising a query about a specific payment.
If this policy raises a question you cannot resolve through your account dashboard, our support team handles policy-related queries directly. Use the channel that matches your question type.
For account access, transaction records, or correction requests, contact our support team with your account ID and the specific item in question. We review against the transaction log on file.
Send policy questions — including questions about data handling, retention, or scope — through our support email. We respond with a direct answer rather than a generic policy reference.
For OVO, LinkAja, or Bank Transfer transactions that remain unresolved after checking your dashboard, quote the transaction ID in your support request. That ID is the fastest route to the relevant record.
Account security at datamakow starts with the login layer — your session is tied to your registered credentials, and changes to those credentials require verification steps shown in your account settings. We do not share your account data with parties outside the payment and platform infrastructure required to run your session. Cookie use on the site is limited to session management and account state; you can review cookie behaviour through your browser settings. Transaction records are retained for the period required to support account queries and any applicable local compliance obligations — the retention period is not indefinite, and records outside that window are not accessible for queries. To request changes to data we hold about you, contact support with your account ID; the team will confirm what is held and what the correction process looks like for your specific case. We do not respond to data requests without account verification.
Your session is bound to your registered account credentials. Any change to login details — email, phone, or password — requires the verification steps shown in account settings before the change takes effect.
Cookies on this site manage your session state and account recognition. They are not used for cross-site advertising. Review or adjust cookie behaviour through your browser's privacy settings at any time.
Transaction records for OVO, LinkAja, and Bank Transfer deposits are kept for the period needed to support account queries and local compliance requirements. Records outside that window are not retrievable.
To ask what data we hold or to request a correction, contact support with your account ID. We confirm what is on file and walk through the correction process — no request is processed without account verification.
These are the questions our account holders most commonly raise about this policy. If your question is not covered here, send it directly to our support team.
Log in and open your account dashboard. Every deposit and withdrawal processed through OVO, LinkAja, or Bank Transfer is listed there with the amount, date, and status. No support request is needed to view these records — they are available to you directly after login.
Go to account settings and follow the fields and verification steps shown there. Those steps are what we check before approving any change to your registered details. If the self-service steps do not resolve the issue, contact support with your account ID and the specific detail you need corrected.
No. Transaction records and account data are kept for the period required to support queries and any applicable local compliance obligations. Records outside that retention window are not retrievable. Contact support if you want to know the specific retention period that applies to your account.
Access to your account data is limited to the platform and payment infrastructure required to run your session. We do not share your information with outside parties beyond what is needed to process your OVO, LinkAja, or Bank Transfer transactions. Data requests from you are handled through our verified support channel.
Send your question to our support team and include your account ID. We reply with a direct answer to your specific question. For transaction queries, include the transaction ID shown in your dashboard — that reference allows us to locate the relevant record without delay.
Access to datamakow and the applicability of this policy depend on local law and your eligible region. We do not extend service to areas where access is not permitted under local law. If you are unsure whether you are in an eligible region, check the access and eligibility information shown during account registration.